HOW IT WORKS:
– Each month, you’ll receive an email when it’s time to renew your subscription! Simply click the link in the email to pay for that month’s subscription!
– Your subscription will be canceled if you do not log in and pay for your subscription each month. If you miss renewal but still wish to receive Scarf of the Month, simply check out with a new subscription.
What’s in the package? Can I make requests? Each month will feature a new limited-edition Wrapunzel scarf (and sometimes accessories!) not available on the store. We are not able to take requests, but will hand-pick something really fabulous! Some variation may occur within the accessories, but in general, the items will be the same for each subscriber.
When will my subscription order ship? The Scarf of the Month subscription will process like a regular order. And thanks to our super speedy packing team, most orders go out within 1 business day!
When does my subscription renew? A renewal order will generate every month on the same day (e.g. if you subscribe on April 3, your subscription will renew on May 3 and then June 3, etc.). You will receive an email three days before your subscription rental date, directing you to the website to pay for the coming month’s subscription. You can also log onto your account and click “Membership” to renew!
What if I don’t like the scarf I receive? Can I return it and get my money back? We apologize, but we cannot accept returns on any of the Scarf of the Month items. If the scarf or accessory is not to your taste, share the Wrapunzel love and gift it to a friend!
I live outside the U.S. – can I still subscribe? YES, we are super happy and excited to offer this subscription to our international customers as well!!
Is shipping included? Shipping fees are not included in the subscription price. In order to be able to offer the subscription worldwide, the shipping charges are separate and based on your location.
Can I order two subscriptions? We curate one package for each calendar month, so it will not be worthwhile to subscribe twice (unless you specifically want to receive 2 of the same scarf/accessories every month). If you would like to gift an additional subscription to a friend, please create two separate orders and change the shipping address of the gift subscription during checkout. Our system will renew each subscription with the corresponding shipping address.
Help! I have another question that wasn’t covered here. Please contact us! We would be happy to answer any question that you have.