Free Domestic Shipping over $49
Wrapunzel has been closely following the developments concerning COVID-19 and is implementing all precautions and suggestions provided by the CDC. Our customers’ safety is of the utmost importance and we are making sure that care and precaution are taking place while processing your orders.
As of now we are still shipping out your packages from headquarters while the rest of our employees work from home. There may however be a slight delay in order fulfillment due to the extra precautionary steps we are taking to ensure the safety of our customers and staff as best as we can. Please be advised that the United States Postal Service may also be experiencing delays for similar reasons.
FOR INTERNATIONAL ORDERS – COVID-19 SHIPPING SUSPENSION
Recently, some countries have been suspending shipping services for packages from the United States. Please click here to see if your country is affected by these service suspensions. This list is updated daily by the USPS, so please check back often.
– Should packages be returned to us, we are able to re-send packages at the buyers own risk and expense. However, we are unable to refund original shipping costs unless those costs are refunded to us by our shipping provider.
– Anyone may ask us to hold a package until shipping restrictions are lifted, taking advantage of sales and offers, which MUST be specified in your order notes.
– Orders that are being held may not be changed in any way or combined with other orders.
– The orders will be stored until restrictions are lifted and we receive an email from you at [email protected] instructing us to release your package. Please include your order number.
Hi Wrapunzelistas! For your protection, we are implementing a new Policy. From March 17, 2021 onward, all customers who have placed orders totaling over $500.00 in products/services and shipping will be sent an email by which they will confirm their purchase with us. We hope this new Policy will make you feel even more comfortable shopping with us.